Terms & Conditions

BenchBoss is owned and operated by Philip Phillipou, a sole trader trading as BenchBoss ("BenchBoss", "we", "us"). By creating an account or continuing to use BenchBoss you agree to these Terms & Conditions and enter into a contract with Philip Phillipou. If you do not agree, please stop using the service. Contact: coach@mindsightsport.com.

1. The service

BenchBoss is a web application for football coaches to manage a squad: player profiles, availability and injuries, formations and line-ups, training and match schedules, stats and coach–player conversation logs. Features may change as the product develops.

2. Eligibility and your account

You must be of legal age in your country to enter a contract, and if you use BenchBoss on behalf of a club or organisation you confirm you have authority to bind it. You must provide accurate registration information, keep it up to date, keep your credentials confidential, and you are responsible for all activity under your account.

3. Licence and restrictions

We grant you a limited, non-exclusive, non-transferable right to use BenchBoss for the duration of your plan. You may not reverse engineer the service, resell or redistribute access, or circumvent technical limits such as team allowances.

4. Acceptable use

You must not misuse BenchBoss. In particular, you must not:

• use the service for any unlawful purpose or in breach of any applicable law;
• engage in fraud, spam or misrepresentation;
• infringe the intellectual property or privacy rights of any person;
• upload malware, probe or interfere with the security or integrity of the service, or scrape or overload our systems.

You are responsible for the data you enter, including personal data about players, and for having the right to record it.

5. Your content

You keep ownership of the squad data and notes you enter. You grant us a limited licence to host, store, process and display that content solely to provide the service to you.

6. Intellectual property

We retain all rights in BenchBoss and its intellectual property, including the software, design, documentation and the BenchBoss name and branding. Nothing in these terms transfers ownership to you.

7. Plans, payment and subscriptions

BenchBoss offers a free plan with one team, plus paid monthly subscriptions that increase your team allowance. Prices are shown on our pricing page and at checkout, and are billed monthly in advance until cancelled. Upgrades take effect immediately and are pro-rated; if you cancel, you keep your paid allowance until the end of the period you have already paid for.

Payment, billing, tax, invoicing, cancellation and refund mechanics are handled by Paddle and are governed by Paddle's Buyer Terms. See also our refund policy.

8. Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

9. Service levels

We work hard to keep BenchBoss available, but we do not guarantee that the service will be uninterrupted, timely, secure or error-free. We may carry out maintenance and change or discontinue features.

10. Suspension and termination

We may suspend or terminate your access if you materially breach these terms, fail to pay for a paid plan, create a security or fraud risk, or repeatedly or seriously violate our acceptable use rules. Where reasonable we will contact you first. You may stop using BenchBoss or cancel your subscription at any time. On termination you can export or request your data within 30 days, after which it may be deleted.

11. Warranties and liability

To the fullest extent permitted by law, the service is provided "as is" and we disclaim all implied warranties, including merchantability and fitness for a particular purpose. We are not liable for indirect, consequential or special damages, including loss of profits, data or goodwill. Our total aggregate liability is limited to the fees you paid in the 12 months before the claim. Nothing excludes liability for fraud, death or personal injury caused by negligence, or any liability that cannot be excluded by law.

12. Indemnity

You will indemnify us against claims arising from your content, your unlawful use of the service, or your breach of these terms.

13. General

You may not assign these terms without our consent; we may assign them in connection with a merger or acquisition. Neither party is liable for delays caused by events beyond reasonable control. These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, without affecting any mandatory consumer rights in your country of residence. We may update these terms and will announce material changes in the app or by email.